Privacy Policy

Our Services

ComplyStream's primary offering is our Compliance operations solutions. These solutions are designed to assist organisations in meeting their regulatory obligations and streamlining their compliance processes.

Information We Collect

Personal Information:

• Basic information about you and your organization, including names, job titles, and signatures

• Identification information for compliance purposes

• Financial and transactional information related to compliance processes

• Technical information about your devices and technology used to access our services

• Usage data related to our Compliance operations platform

• Communications with us related to our services

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Non-Personal Data: We also collect de-identified data about usage patterns of our Compliance operations platform.

How We Use Your Information

We use your personal information to:

• Provide and improve our Compliance operations solutions

• Manage our relationship with you or your organization

• Comply with our legal and regulatory obligations

• Detect and prevent fraud and other illegal activities

Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract

• Compliance with a legal obligation

• Legitimate interests

• Your consent, where applicable

Data Sharing

We may share your information with:

• Our service providers and professional advisors

• Regulatory authorities and law enforcement agencies

• Potential buyers or investors in our business

International Transfers

We may transfer your personal data outside the UK and European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place in compliance with UK data protection laws.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object to processing

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email: info@complystream.com

Complaints

If you have a concern about our use of your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).